If you didn’t receive an item you purchased on an Android device, first try these steps:
Restart your device to check if the purchase was delayed.
If you still have not received your items, we apologize for the inconveniences and request that you reach out to our Customer Support team who will be happy to take care of you. Please send us an email or create a new support ticket, and include your username in the game and Google Play order number (looks like: GPA.1234-1234-1234-12345).
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